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Creating a Workforce and Workplace of the Future Speakers
Brian Ruggeberg, Ph.D., Managing Director, Partner, Kincentric
Brian Ruggeberg has nearly 30 years of consulting experience and has been involved in the development and implementation of various assessment and selection, leadership assessment and development, performance management, succession management, and training programs. His areas of expertise include job analysis and competency modeling; design and validation of assessment and selection programs; design, conduct, and evaluation of training programs; design and implementation of performance management/appraisal systems; survey design and conduct; and leadership assessment and development, succession management, and executive coaching.
In addition, Ruggeberg has over 20 years of executive coaching experience and has coached leaders at all organizational levels from front-line supervisors to CEOs and corporate boards. He has coached individuals across a wide variety of industries and his coaching typically focuses on leadership development, career development, teamwork, interpersonal dynamics, and behavioral change. He has experience in several different industry sectors including healthcare, pharmaceutical, government, technology, telecom, finance, insurance, manufacturing, hospitality/restaurant, education, transportation, and utilities.
Prior to joining Kincentric in July 2019 as part of Aon’s sale of its Leadership, Culture and Engagement, and HR Advisory practices to Spencer Stuart, Ruggeberg served as the Talent Enablement leader for Aon’s overall Talent practice, the co-leader of the National Staffing and Development group, and the Northeast regional practice leader for the overall Human Capital practice of Aon Consulting. In addition, he has served as an executive coach and assessment professional for a multitude of organizations. Key clients include Ahold Delhaize, Microsoft, Darden, Penske, American Express, Chick-fil-A, Procter & Gamble, Walmart, Nestle-Purina, Texas Mutual, Sentry, Q2 Solutions, Lovesac, FedEx, Walgreens, The Port Authority of NY&NJ, CryoLife, and General Atomics. Before joining Aon in 1996, He served as an independent consultant and worked with organizations such as Bell Atlantic; BellSouth; Canon Virginia, Inc.; Norfolk Southern Corp.; and the Office of Personnel Management.
Ruggeberg graduated summa cum laude with a BA in psychology from Cornell College and earned an MS in psychology and a PhD in industrial-organizational psychology from Old Dominion University. He is an active member of the American Psychological Association (APA) and the Society for Industrial-Organization Psychology (SIOP), and was the 2002-2003 President of the Metropolitan New York Association of Applied Psychology (METRO). He is also a founding member of the I/O Corporate Advisory Board for Hofstra University and the Corporate Advisory Board for Farmingdale State College SUNY, has contributed to various book chapters and journal articles, and has conducted more than 60 presentations at professional conferences.
ROUNDTABLE DISCUSSION MODERATED BY:
Charles E. Makey, III, President, Merchants Insurance Group
Charles E. Makey, III, is the president of Merchants Insurance Group, headquartered in Buffalo, NY. Makey was previously senior vice president of insurance operations, for the company after serving as vice president and regional manager of the company’s Central States Strategic Business Center in Dublin, Ohio. He began his career with Merchants in 1996 as director of sales and was promoted in 1998 to assistant vice president/regional manager of the company’s New England regional office in Manchester, New Hampshire.
Makey has an MBA from Daniel Webster College, and a bachelor’s degree in Business Administration with a concentration in Marketing and Management from St. Bonaventure University. He also holds the following designations from the Insurance Institute of America: Associate in Insurance Services (AIS), Associate in Management (AIM), and INS (General Insurance). A native of Buffalo, Mr. Makey and his family reside in Orchard Park, New York. He will serve as NYIA’s Chair in 2022 and has served on its Board of Directors since 2014.